Efficient digital repair documentation, comprehensive order information and digital offers for order extensions.

ServiceQ

ServiceQ is the digital tool to optimally support service advisors and workshop employees in service. From digital vehicle acceptance and digital repair documentation to digital order extension and digital customer communication, you are supported in the aftersales business.

Cloud based

All data is accessible at all times - via any device, whether tablet, desktop or smartphone

Device-independent

ServiceQ offers flexible and user-friendly access from different devices

Customer-oriented

Digital contact option to inform customers about additional repairs at any time

Automated and time-saving

Reduction of manual effort so that employees can concentrate on core tasks

ServiceQ is a web-based application that allow the service advisor and workshop staff to perform digitalized workshop process.

Have the workshop order digitally signed by your customers, carry out complete vehicle documentation (photos, videos and checklists), create and send digital offers to extend the order or send order-related messages.

Visual documentation of vehicle and specific defects before and after vehicle repair
Transmission of documentation for warranty claims (DISS etc.) to the manufacturer or for insurance purposes
Optimized communication between technicians, service advisors and customers to increase service quality and customer satisfaction
Customers receive comprehensive offers directly with all the necessary information, which speeds up decision-making
Flexible integration of versatile interfaces for archive systems and customer portals, enabling effective accessibility and service expansion